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FAQ

We've been designing and building websites since 2001, and this page answers some of the basic questions we've been asked along the way.

How much does a website cost?

Each website is unique and has a specific set of requirements. Through our Discovery Sessions, we'll define the goals for your website and provide a fixed price proposal based on your unique requirements.

How long does it take to build a website?

The timeline will be determined by several factors, including the scope of requirements and the availability of your content. Your proposal will include a detailed timeline.

What happens after the website is launched?

For 30 days after launch, we will continue to test and debug any issues with your site. 

If you spot something after launch that needs to be changed or added, you’ll have these 30 days to make any changes without any additional charges or fees.  After 30 days, your Care Plan will billing will begin.

What is a Care Plan and do I need one?

Our Website Care Plans provide ongoing maintenance and support for your website. We also include support time for content updates and improvements.  For security reasons, we recommend a Care Plan for all websites, no matter the size. 

Can 428 host my website?

No, we do not offer web hosting, however, we can recommend trusted hosts and help you get set up or we can work with your existing provider. 

Do you provide training?

Yes! We will set up a Zoom training session to walk you through how to use your website. Your dashboard will also include a series of videos that quickly introduce you to different sections of editing your site. These videos will always be available in your admin so you can refer to them when needed.

Can you help with email?

Sorry, we do not offer email support. We suggest that you host your email with Google Workspace or Microsoft 365. 

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