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FAQ

We've been designing and building websites since 2001 and this page answers many of the basic questions we've been asked along the way.

How much does a website cost?

Each website is unique and has a specific set of requirements. We will find out what your needs and wants for your website are by asking you to complete our project planner and provide a fixed price proposal based on your unique requirements.

How long does it take to build a website?

This depends on a few factors including the scope of your requirements. A detailed timeline will be outlined in your proposal.

What happens after the website is launched?

For 30 days after launch, we will continue to test and debug any issues with your site. 

If you spot something after launch that needs to be changed or added, you’ll have these 30 days to make any changes without any additional charges or fees.  After 30 days, your Care Plan will billing will begin.

What is a Care Plan and do I need one?

Our Care Plans provide ongoing maintenance and security for your website. We also include support time for content updates and improvements. See Website Care Plans for more information. For security reasons, we recommend a Care Plan for all websites, no matter the size. 

Do you write the content for my website?

Yes, we can provide copywriting for your website or work with your copywriter. If you are writing the content yourself, we can also have our copywriter do a review and provide any suggestions. 

What is a content management system?

A content management system (CMS) is a tool that allows you to maintain the pages of your website yourself, without the need for any technical skills. A CMS allows you to edit and add pages, images, products, or blog entries to your website. WordPress is our preferred CMS.

Do you provide training?

Yes! We will set up a Zoom training session to walk you through how to use your website. Your dashboard will also include a series of videos that quickly introduce you to different sections of editing your site. These videos will always be available in your admin so you can refer to them when needed.

Do you write the content for my website?

Yes, we can provide copywriting for your website or work with your copywriter.

Can 428 host my website?

No, we do not offer web hosting, however, we can recommend trusted hosts and help you get set up or we can work with your existing provider. 

Can you help with email?

We do not offer email support. We suggest that you host your email with GSuite (Google) or Microsoft 365. 

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